Deficiency Index

Charming Lakes Rehab

Lakeland, Florida · CCN 105693

34 surveys since 2011, 10 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
178
Surveys
34
Harm or worse
10
Immediate jeopardy
5
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file29/34

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
EXCELSIOR CARE GROUP
County
Polk
Medicare-certified since
1990

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 293 for-profit facilities of 100–127 beds in Florida.

Last survey on record

Aug 21, 2025

445 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.443.57
Registered-nurse hours per resident day0.47—
Annual nurse turnover59.8%44.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$77,880 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K25.4%L—
Actual harmG12.7%H—I—
No harm, potential for more than minimalD2978.4%E38.1%F12.7%
No harm, potential for minimalA—B—C12.7%
CMS’s current file: 37 of the 178 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6922×

    Provide enough food/fluids to maintain a resident's health.

In the surveyor’s words

From the most serious findings on record at Charming Lakes Rehab, in the surveyor’s own words.

  • Immediate jeopardy, patternF689Jul 27, 2023

    Based on observations, review of medical records, facility policy and procedure review, and interviews with facility staff, the facility failed to provide supervision and identify hazards to prevent an unwitnessed exit from the facility for two (Resident #1 and Resident #8) of three residents sampled as high-risk for elopement. Resident #1 was a long-term care resident who was confused, at risk for elopement, known to wander, and had a wander monitoring device on at the time of his elopement. Resident #1 was unsteady on his feet, had a history of falling and age-related cognitive decline. Resident #1 was known to leave the facility every year on July 4th on a supervised leave of absence however on 07/04/2023, he did not go on his yearly supervised leave of absence. […]

  • Immediate jeopardy, patternF726Jul 27, 2023

    Based on observations, review of medical records, facility policy and procedure review, and interviews with facility staff, the facility failed to provide supervision and identify hazards to prevent an unwitnessed exit from the facility for two (Resident #1 and Resident #8) of three residents sampled as high-risk for elopement. Resident #1 was a long-term care resident who was confused, at risk for elopement, known to wander, and had a wander monitoring device on at the time of his elopement. Resident #1 was able to exit the facility unsupervised through the front door which was equipped with a door alarm, a wander monitoring device alarm system and a sign with the words Push Until Alarm Sounds Door Can Be Opened In 15 Seconds. […]

  • Actual harm, isolatedF677Aug 21, 2025

    Based on observations, record reviews, and interviews, the facility failed to provide ADL care for fingernails for 3 residents, (Resident #68, Resident #6, and Resident #1), who were sampled for ADLs. The failure to provide ADL care caused harm to 1 Resident, (Resident #68). The findings included: A review of the facility’s policy for Activities of Daily Living (ADLs) effective 04/01/2022, revealed the purpose was to ensure all residents’ needs were met in a manner that promoted their quality of life and preferences. The procedure section included that the facility would provide residents with the appropriate treatment and services to maintain hygiene. This included bathing, dressing, grooming, and oral care. […]

  • Actual harm, isolatedF689Dec 28, 2022

    Based on interviews and record review the facility failed to ensure adequate assistance to prevent a fall with injury for one (Resident #3) of two residents reviewed for falls with injury. Resident #3 rolled off her bed onto the floor during incontinence care, sustaining a fracture. Findings included: Facility incident logs and reportable event logs for October 2022 through December 2022 were reviewed. There was an entry of injury of unknown source, event date 12/18/2022 documented for Resident #3 on the reportable event log. A fall was documented for Resident #3 on the incident log, date 12/16/2022. An interview was conducted with Resident #3 on 12/28/2022 at 12:51 p.m. in her room. She was observed seated in a wheelchair in her room between her bed and the door. […]

  • No harm, potential for more than minimal, widespreadF880Aug 7, 2025

    Based on record reviews, observations, and interviews, the facility failed to implement an effective infection control program related to 1. Not following local public health recommendations during an investigation of a possible Legionella outbreak. 2. Failed to ensure respiratory equipment was stored in a clean and sanitary manner for two of two observations. 3. Failed to ensure staff, including providers, used appropriate personal protective equipment (PPE) to prevent the transmission of an infectious pathogen for one resident (#5) of two residents sampled for transmission-based precautions. 4. Failed to display signage identifying the type of precautions that should be used for one resident (#3) of two sampled residents.Findings included: 1. […]

Read 27 findings in full →The most serious and the most recent: 27 of 178 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 21, 2025Standard11 findings · 1 harm
  • Aug 7, 2025Complaint1 finding
  • Jul 27, 2023Complaint3 findings · 2 harm
  • May 25, 2023Standard and complaint13 findings
  • Dec 28, 2022Complaint1 finding · 1 harm
  • May 9, 2022Complaint1 finding
  • Aug 13, 2021Standard12 findings
  • Sep 22, 2020Complaint2 findings
Show the 26 earlier surveys
  • Oct 11, 2019Standard3 findings
  • Apr 11, 2019Standard and complaint12 findings
  • Oct 5, 2018Complaint10 findings · 3 harm
  • Jun 22, 2018Standard and complaint14 findings
  • Jan 26, 2018Complaint2 findings
  • Jun 23, 2017Standard6 findings
  • May 3, 2017Complaint1 finding
  • Jan 11, 2017Complaint5 findings
  • Sep 9, 2016Complaint2 findings
  • Feb 27, 2016Standard21 findings
  • Jan 22, 2015Complaint1 finding
  • Nov 7, 2014Standard9 findings
  • Jun 3, 2014Complaint4 findings
  • Dec 3, 2013—1 finding
  • Sep 13, 2013—10 findings
  • Aug 26, 2013—3 findings
  • Apr 3, 2013—2 findings
  • Nov 15, 2012—2 findings · 1 harm
  • Oct 3, 2012Complaint5 findings · 2 harm
  • Jul 20, 2012—3 findings
  • Mar 19, 2012—1 finding
  • Jan 26, 2012—1 finding
  • Oct 20, 2011—3 findings
  • Sep 7, 2011—4 findings
  • Jun 7, 2011—4 findings
  • May 19, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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