Deficiency Index

Center on Aging and Health

Erwin, Tennessee · CCN 445424

17 surveys since 2010, 15 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
70
Surveys
17
Harm or worse
15
Immediate jeopardy
10
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy10

Findings at the most serious level CMS records.

Beyond CMS’s monthly file13/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
Independent
County
Unicoi
Medicare-certified since
2001

CMS ratings

Overall
3
Health inspection
3
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=9, floor 20).

Last survey on record

Apr 15, 2026

208 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.293.58
Registered-nurse hours per resident day0.69—
Annual nurse turnover43.1%48.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD990.0%E—F110.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 10 of the 70 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F5521×

    Ensure that residents are fully informed and understand their health status, care and treatments.

  • F5831×

    Keep residents' personal and medical records private and confidential.

  • F6441×

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  • F6771×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

In the surveyor’s words

From the most serious findings on record at Center on Aging and Health, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF552Apr 15, 2026

    Based on medical record review and interviews, the facility failed to obtain consent for administration of psychotropic medications for 5 of 5 residents (Resident #21, #33, #8, #42 and #3) reviewed for unnecessary medications.The findings include: 1.Review of the medical record revealed Resident #21 was admitted to the facility on [DATE] with diagnoses including Dementia with Behavioral Disturbance, Delusional Disorder, and Psychotic Disorder. Review of a Physician's Order for Resident #21 dated 6/14/2024, revealed .Memantine [a medication used to treat dementia] .Oral Tablet 1000 mg . Give 1 tablet by mouth two times a day . Review of a Physician's Order for Resident #21 dated 7/24/2024, revealed .Sertraline [a medication used to treat depression] .Oral Tablet 100 mg . […]

  • No harm, potential for more than minimal, isolatedF583Apr 15, 2026

    Based on facility policy review and observations the facility failed to ensure Protected Health Information (PHI) was safeguarded from access and public view for 19 of 19 residents visible on the screen (Residents #15, #2, #69, #9, #13, #68, #30, #29, #14, #49, #24, #7, #41, #60, #23, #1, #11, #31, and #32) on 2 of 3 medication carts observed. The findings include: Review of the facility policy titled, Corporate Compliance and Ethics Manual, dated 7/2024 revealed .Safeguarding Protected Health Information (PHI) .the company shall have in place .appropriate physical and technical safeguards to protect PHI .Staff members shall log off their workstation when leaving the work area .computer monitors shall be positioned so that unauthorized persons cannot easily view information on the screen… […]

  • No harm, potential for more than minimal, isolatedF677Apr 15, 2026

    Based on facility policy review, medical record review, observation, and interview, the facility failed to ensure nail care had been provided to 1 resident (resident #42) of 3 residents reviewed for nail care. The findings include:Review of the facility policy titled, Activities of Daily Living (ADL), Supporting, dated 3/2018, revealed .Residents will be provided with care, treatment and services as appropriate .residents who are unable to carry out activities of daily living [ADLs] independently will receive the services necessary to maintain .grooming .appropriate care and services will be provided for residents who are unable to carry out ADLs independently . […]

  • No harm, potential for more than minimal, isolatedF687Apr 15, 2026

    Based on facility policy review, medical record review, observations and interviews, the facility failed to ensure foot and nail care had been provided for 1 resident (Resident #25) of 3 residents reviewed. The findings include: Review of the facility policy titled, Activities of Daily Living (ADL), Supporting, dated 3/2018, revealed .Residents will be provided with care, treatment and services as appropriate .residents who are unable to carry out activities of daily living [ADLs] independently will receive the services necessary to maintain .grooming .appropriate care and services will be provided for residents who are unable to carry out ADLs independently .report any changes .in skin .skin between the toes .if nails are too hard or too thick to cut .Documentation .should be recorded in… […]

  • No harm, potential for more than minimal, isolatedF761Apr 15, 2026

    Based on facility policy review, observation, and interview, the facility failed to ensure 1 of 1 wound treatment carts, which contained topical medications and supplies, was locked and secured allowing unauthorized persons including residents, staff, and visitors access to the cart and the contents. The findings include: Review of the facility policy titled, Security of Medication Cart, dated 4/2007, revealed .the nurse must secure .the cart .to prevent unauthorized entry .the cart must be locked before entering a resident's room .carts must be securely locked at all times when out of the nurses view . During an observation on 4/13/2026 at 11:09 AM, in the East hallway, revealed a treatment cart unlocked and unattended against the wall. […]

Read 34 findings in full →The most serious and the most recent: 34 of 70 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 15, 2026Standard5 findings
  • Jun 4, 2025Complaint1 finding
  • Aug 2, 2023Standard2 findings
  • Feb 14, 2022Complaint1 finding
  • Nov 6, 2019Standard2 findings
  • Jan 27, 2019Complaint1 finding
  • Sep 26, 2018Standard1 finding
  • Jun 6, 2018Complaint1 finding
Show the 9 earlier surveys
  • Sep 20, 2017Standard1 finding
  • Sep 28, 2016Standard2 findings
  • Sep 30, 2015Standard1 finding
  • Jul 9, 2014Standard5 findings · 1 harm
  • Mar 21, 2013—17 findings
  • Aug 6, 2012Complaint18 findings · 14 harm
  • Oct 18, 2011—2 findings
  • Aug 3, 2011—6 findings
  • Jul 14, 2010—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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