Deficiency Index

Center at Zaragoza, LLC

El Paso, Texas · CCN 745005

10 surveys since 2022, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
39
Surveys
10
Harm or worse
0
Immediate jeopardy
0
The record, 2022–2026
’22’25’26
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file2/10

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
80
Ownership
For profit - Corporation
Chain
VERITAS MANAGEMENT GROUP
County
El Paso
Medicare-certified since
2022

CMS ratings

Overall
4
Health inspection
3
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 164 for-profit facilities of 66–99 beds in Texas.

Last survey on record

Jun 2, 2026

160 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.793.22
Registered-nurse hours per resident day0.92—
Annual nurse turnover44.7%53.9%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1750.0%E1441.2%F12.9%
No harm, potential for minimalA—B—C25.9%
CMS’s current file: 34 of the 39 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5852×

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F7552×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

In the surveyor’s words

From the most serious findings on record at Center at Zaragoza, LLC, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Apr 19, 2024

    Based on observation, interview, and record review the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety for 1 of 1 kitchen reviewed for dietary services. A. Food containers had accumulations of dried drippings and residue on them. B. Food preparation areas had items with accumulation of dust, encrusted grease deposits, and other soiled accumulations. C. Food in refrigerator with expired dates. D. Bananas were stored next to a dirty trash bin. E. The Dietary Manager entered the kitchen without a beard guard. This failure places residents who eat food prepared by the facility at risk of food borne illnesses. […]

  • No harm, potential for more than minimal, widespreadF812Feb 4, 2022

    Based on observation, interview, and record review the facility failed to store food in accordance with professional standards for food service safety. The facility to discard two large, expired containers of cottage cheese which were in the refrigerator. This failure could put residents at increased risk of food-borne illness. Finding include: Observation on [DATE] at 9:30 AM revealed two 48-ounce containers of cottage cheese in the facility refrigerator. The expiration date on the cartons of cottage cheese was [DATE]. One carton was opened, and a small amount had been removed. The other carton was still sealed. In an interview and observation on [DATE] at 9:30 AM Cook J stated that foods that were expired should be thrown away. […]

  • No harm, potential for more than minimal, patternF695Jun 2, 2026

    Based on observation, interview and record review the facility failed to ensure that residents who needed respiratory care were provided with such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals and preferences for 1 of 4 residents (Resident #3) reviewed and 1 of 1 oxygen storage room reviewed for respiratory care. 1. The facility failed to check Resident #3's portable oxygen tank to ensure the oxygen tank was full when preparations were made to discharge the resident home on [DATE] to administered oxygen continuous at 2 L/min via nasal cannula. 2. […]

  • No harm, potential for more than minimal, patternF558Jul 8, 2025

    Based on observation, interview and record review, the facility failed to ensure the resident resided and received services in the facility with reasonable accommodation of resident needs and preferences for 3 (Resident # 3, Resident # 38, Resident # 104) of 12 residents reviewed for accommodation of needs. The facility failed to ensure Residents 3, 38 and 104, had their call lights within reach. These failures could place residents at risk for not having their needs/preferences met. […]

  • No harm, potential for more than minimal, patternF677Jul 8, 2025

    Based on observation, interview and record review, the facility failed to provide ADL care for 2 of 16 residents (Resident # 152 and #206) reviewed for ADLs. The facility failed to ensure Resident #152 and #206's fingernails were clean and free from debris. This failure could place residents who required assistance with ADL's at risk for unmet care needs. Findings included: Resident # 206 Record review of Resident #206's face sheet dated 06/19/25 revealed resident was an [AGE] year-old female with an initial admission date 05/21/25. […]

Read 20 findings in full →The most serious and the most recent: 20 of 39 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 2, 2026Complaint3 findings
  • Mar 20, 2026Complaint1 finding
  • Nov 25, 2025Complaint1 finding
  • Nov 21, 2025Complaint1 finding
  • Jul 8, 2025Standard6 findings
  • Jan 22, 2025Complaint6 findings
  • Apr 19, 2024Standard5 findings
  • Mar 16, 2023Standard11 findings
Show the 2 earlier surveys
  • Jun 25, 2022Complaint1 finding
  • Feb 4, 2022Standard4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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