Deficiency Index

Casa De Oro Center

Las Cruces, New Mexico · CCN 325047

31 surveys since 2011, 12 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
256
Surveys
31
Harm or worse
12
Immediate jeopardy
8
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy8

Findings at the most serious level CMS records.

Beyond CMS’s monthly file19/31

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
158
Ownership
For profit - Corporation
Chain
GENESIS HEALTHCARE
County
Dona Ana
Medicare-certified since
1988

CMS ratings

Overall
1
Health inspection
1
Staffing
4
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 58 for-profit facilities in New Mexico.

Last survey on record

Jun 9, 2026

153 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.443.44
Registered-nurse hours per resident day0.50—
Annual nurse turnover58.5%53.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$68,554 across 2 penalties
Payment denials
3

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K33.1%L—
Actual harmG—H—I—
No harm, potential for more than minimalD3030.6%E5859.2%F66.1%
No harm, potential for minimalA—B—C11.0%
CMS’s current file: 98 of the 256 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8428×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F6577×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6095×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6584×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F7614×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

In the surveyor’s words

From the most serious findings on record at Casa De Oro Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF689May 13, 2025

    Based on record review and interview, the facility failed to keep residents free from accidents for 3 (R #1, R #2, and R #3) of 3 (R #1, R #2, and R #3) residents sampled for elopement when staff failed to do the following: 1. Recognize the elopement risk for R #1 and R #3. 2. Secure the exit doors and the exterior gates of the facility before and after R #1, R #2 and R #3 eloped on 04/20/25 and 04/22/25. These deficient practices resulted in multiple elopements/attempted elopements: 1. R #2 eloped on 04/20/25, 2. R #3 eloped on 04/22/25 with R #1, 3. […]

  • Immediate jeopardy, patternF600Oct 28, 2024

    Based on interview and record review, the facility failed to keep residents free from abuse for 3 (R #12, R #94, R #117) of 3 (R #12, R #94, and R #117) residents sampled for abuse when staff failed to: 1. Prevent staff from being verbally abusive to R #12. 2. Prevent R #94 from being physically abused, which caused injuries to R #94 face, neck, and hands. 3. Prevent R #117 from being fearful of staff who provide care. These deficient practices likely resulted in physical harm to the residents and psychosocial distress (unpleasant emotions associated with a highly stressful situation). The findings are: R #12 A. On 09/17/24 at 10:55 AM, during an interview with R #12, the following was stated: 1. About five weeks before the interview, she had fallen twice in the restroom. 2. […]

  • Immediate jeopardy, patternF609Oct 28, 2024

    Recite from 06/20/24 Based on observation, record review, and interview the facility failed to report alleged allegations of abuse to the State Agency for 4 (R #12, R #16, R #94 and R #117) of 5 (R #12, R #16, R #94, R #117 and R #133) residents sampled for abuse, when they failed to; 1. Report R #12's allegation of abuse within 2 hours. 2. Submit R #16's 5 day follow-up report to the state agency within 5 working days. 3. Report R #94's allegation of abuse within 2 hours 4. Report R #117's allegation of abuse within 2 hours If the facility fails to report allegations of abuse and the results of the investigations to the State Survey Agency, then corrective action may not be taken, and residents could likely suffer serious bodily injury. […]

  • Immediate jeopardy, patternF689Feb 28, 2023

    Based on observation, interview, and record review, the facility failed to keep residents free from accident hazards for 7 (R #6, R #30, R #70, R #80, R #109, R #136, and R #137) of 7 (R #6, R #30, R #70, R #80, R #109, R #136, and R #137) residents on the 700 unit who had poor safety awareness due to dementia or low cognition as measured by their Brief Interview for Mental Status (BIMS a test for cognition) score, when they failed to protect residents from unsafe water temperatures. This deficient practice could likely cause a third degree burns for all 7 residents who had access to this hot water. The findings are: A. […]

  • Actual harm, isolatedF686Sep 24, 2021

    Based on observation, interview, and record review, the facility failed to ensure that a resident with Pressure Ulcers (an injury to the skin and underlying tissue, caused by prolonged pressure on the skin) received the necessary treatment and services, consistent with professional standards of practice for 1 (R #1) of 3 (R #1, R #2, and R #3) residents reviewed for Pressure Ulcers, when they failed to: 1) Initiate wound care order for R #1's pressure wound upon admission to the facility, 2) Start antibiotic treatment (treatment for [MEDICAL RECORD OR PHYSICIAN ORDER] 3) Provide documentation consistently in accordance with wound care orders for R #1's pressure wound , 4) Initiate a wound vac (vacuum-assisted closure of a wound, a type of therapy to help wound heal) for R #1's pressure… […]

Read 32 findings in full →The most serious and the most recent: 32 of 256 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 9, 2026Complaint1 finding
  • Apr 9, 2026Complaint2 findings
  • Feb 5, 2026Standard and complaint13 findings
  • Aug 21, 2025Complaint6 findings
  • May 13, 2025Complaint3 findings · 1 harm
  • Mar 3, 2025Complaint5 findings
  • Jan 8, 2025Complaint1 finding
  • Oct 28, 2024Standard and complaint22 findings · 2 harm
Show the 23 earlier surveys
  • Jun 20, 2024Complaint8 findings
  • Feb 28, 2024Complaint10 findings
  • Nov 20, 2023Standard and complaint23 findings
  • Aug 15, 2023Complaint4 findings
  • Feb 28, 2023Standard and complaint18 findings · 1 harm
  • Sep 23, 2022Complaint9 findings
  • Apr 13, 2022Complaint7 findings
  • Dec 7, 2021Standard and complaint22 findings
  • Sep 24, 2021Complaint4 findings · 1 harm
  • Sep 4, 2020Standard and complaint10 findings
  • May 18, 2020Infection control1 finding
  • Dec 19, 2019Complaint6 findings
  • May 24, 2019Standard12 findings · 1 harm
  • Mar 13, 2019Complaint3 findings
  • Apr 23, 2018Standard17 findings · 4 harm
  • Jan 13, 2017Standard14 findings
  • Mar 18, 2016Standard11 findings
  • Dec 10, 2015Complaint3 findings
  • Jan 24, 2015Standard2 findings
  • Feb 21, 2014Standard7 findings · 2 harm
  • Nov 18, 2013—1 finding
  • Mar 22, 2012—3 findings
  • Jan 13, 2011—8 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction