Cartersville Crossing of Journey LLC

In the surveyor’s words

From the most serious findings on record at Cartersville Crossing of Journey LLC, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF804Jan 8, 2026

  Based on observations, resident and staff interviews, record review, and review of the facility's policy, the facility failed to ensure residents were served food that was palatable to seven of seven residents (Resident (R) 10, R24, R39, R7, R58, R46, and R29) reviewed for food palatability out of 28 sampled residents. This failure had the potential to affect 71 residents who consumed food prepared from the facility's kitchen and could result in residents skipping meals and experiencing weight loss. Findings include: Review of facility's undated policy titled, Menus and Adequate Nutrition,. item five indicated the menus shall reflect input from residents and resident groups. 1. […]

• No harm, potential for more than minimal, widespreadF868Jan 8, 2026

  Based on staff interview, record review, and review of the facility's policy, the Quality Assurance and Performance Improvement (QAPI) committee failed to ensure the required members of the committee attended the quarterly meetings. This failure had the potential to affect all 71 residents who currently live in the facility.Findings include: Review of the facility's policy titled, Quality Assurance and Performance Improvement (QAPI), dated 03/20/25 revealed, Policy: It is the policy of this facility to develop, implement, and maintain an effective, comprehensive, data-driven QAPI program that focuses on indicators of the outcomes of care and quality of life and addresses all the care and unique services the facility provides. Policy Explanation and Compliance Guidelines: l. […]

• No harm, potential for more than minimal, widespreadF812Sep 5, 2024

  Based on observation, staff interview, and review of the facility policies titled, Sanitation Inspection, Food Safety Requirements, and Resident Refrigerators, the facility failed to keep the kitchen's convection oven, two conventional ovens, stove top's spill pan, and large manual can opener and its base attachment clean. The facility failed to date bread products stored in the kitchen's dry storage area and cover opened food stored in the kitchen's walk-in freezer. In addition, the facility failed to date thawed nutritional supplements and discard food that was spoiled or had expired use by dates that were stored in the facility's kitchen and in the 300-hallway resident refrigerator. […]

• No harm, potential for more than minimal, widespreadF812Jan 8, 2023

  Based on observations, policy review, and staff interview, the facility failed to ensure facial hair was covered with beard guards; failed to ensure opened food items in the dry storage area were securely covered, labeled, and dated; failed to maintain sanitary conditions of the kitchen area and equipment. In addition, the facility failed to maintain the sanitary conditions of the resident diet kitchen on the nursing unit. The census was 73. Findings included: 1. A review of policy titled Dietary Employee Personal Hygiene dated 2/1/22, revealed the policy is to utilize guidelines for employee personal hygiene to prevent contamination of food by foodservice employees. Policy Explanation and Compliance Guidelines: 4.a. […]

• No harm, potential for more than minimal, widespreadF908Jan 8, 2023

  Based on observations, interviews, and review of facility policies, the facility failed the ensure that essential kitchen equipment was maintained in proper working condition. Specifically, the walk-in freezer was not holding temperature as evidenced by foods not being frozen upon inspection during initial tour of the kitchen; the low temperature dish machine did not reach the proper temperature during the wash cycle after three cycles. The facility census was 73. Findings included: 1. […]