Deficiency Index

Carolina Care Health and Rehabilitation

Cherryville, North Carolina · CCN 345255

16 surveys since 2011. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
59
Surveys
16
Harm or worse
6
Immediate jeopardy
6
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records.

Beyond CMS’s monthly file14/16

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
107
Ownership
For profit - Limited Liability company
Chain
SANSTONE HEALTH & REHABILITATION
County
Gaston
Medicare-certified since
1986

CMS ratings

Overall
5
Health inspection
5
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Feb 27, 2025

620 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.113.47
Registered-nurse hours per resident day0.44—
Annual nurse turnover42.3%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD777.8%E111.1%F—
No harm, potential for minimalA—B111.1%C—
CMS’s current file: 9 of the 59 citations on record.

In the surveyor’s words

From the most serious findings on record at Carolina Care Health and Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, patternF684Aug 25, 2022

    Based on observations, record reviews, Nurse Practitioner (NP), facility staff, and resident interviews, the facility failed to ensure resident's well-being by not providing care and services to prevent oral abscesses, unresolved dental pain and chewing difficulty for 1 of 1 resident (Resident #68). On 10/19/21 was seen by the in-house dentist who noted Resident #68 was in pain due to a tooth infection and referral was made for outside dental treatment and antibiotics were recommended. The antibiotics were ordered the next day by the Nurse Practitioner. Resident #68 was seen by a dentist on 11/21/21 who wrote a referral for an oral surgeon for extraction of all remaining teeth. […]

  • Immediate jeopardy, patternF791Aug 25, 2022

    Based on observations, record reviews, and Nurse Practitioner (NP), Dental Clinic Manager, facility staff, and resident interviews, the facility failed to obtain dental services from an oral surgeon for teeth extractions. Resident #68 was seen by a dentist on 11/21/21 who wrote a referral for an oral surgeon for extraction of all remaining teeth. Resident #68 was seen by an oral surgeon on 12/07/21 and the plan was to remove all upper and lower teeth during two appointments using [MEDICATION(S)] which she asked to defer until January 2022 when her Medicaid would take effect. When the oral surgeon's office was contacted in January 2022 it was communicated that the current oral surgeon did not accept Medicaid. […]

  • Immediate jeopardy, patternF835Aug 25, 2022

    Based on observations, record reviews and Nurse Practitioner (NP), Dental Clinic Manager, staff, and resident interviews Administration failed to provide leadership and oversight to facility staff to ensure dental referrals for extractions were scheduled for Resident #68 as recommended by the dentist and ordered by the Physician. The Administration failed to have an effective process that involved the interdisciplinary team and explore all options to ensure needed care and services were provided for 1 of 1 sampled resident (Resident #68). Immediate Jeopardy began on 05/10/22 when the facility failed to have systems in place to obtain dental services for Resident #68 for the extraction of all remaining teeth. […]

  • Immediate jeopardy, isolatedF689Aug 25, 2022

    Based on record review, staff and Nurse Practitioner interviews, the facility failed to provide care in a safe manner for 1 of 2 residents reviewed for supervision to prevent accidents (Resident #132). The resident fell out of a raised bed onto the floor during incontinence care which resulted in the resident being transported to the local hospital and diagnosed with distal femoral (upper leg bone) fracture, proximal tibial (lower leg bone) fracture and fractured humerus (upper arm bone). The findings included: Resident # 132 was admitted to the facility on [DATE] and readmitted on [DATE]. […]

  • No harm, potential for more than minimal, patternF812Jan 5, 2024

    Based on observations, record review and staff interviews, the facility failed to ensure items stored ready for use were labeled and dated and/or failed to remove expired food items in 1 of 2 nourishment rooms (300 Hall). These practices had the potential to affect food served to residents. Findings included: An observation of the 300 Hall nourishment room and interview with the restorative Nurse on [DATE] at 10:30 AM revealed in the nourishment room three thick and clear lemon-flavored liquid cups with use by date [DATE] and nine thick and liquid lemon-flavored cups with the use by date [DATE]. The restorative Nurse further revealed dietary was responsible for checking nourishment refrigerators daily, but staff had been educated to throw away according to the use by date. […]

Read 22 findings in full →The most serious and the most recent: 22 of 59 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 27, 2025Standard6 findings
  • Jan 5, 2024Standard3 findings
  • Aug 25, 2022Standard and complaint11 findings · 4 harm
  • Aug 12, 2021Standard and complaint4 findings
  • Sep 22, 2020Complaint2 findings
  • Jun 27, 2019Standard3 findings
  • Nov 30, 2018Complaint2 findings · 2 harm
  • Jan 24, 2018Complaint1 finding
Show the 8 earlier surveys
  • Jun 2, 2017Standard3 findings
  • Feb 25, 2017Complaint1 finding
  • Apr 28, 2016Standard6 findings
  • Sep 2, 2015Complaint1 finding
  • Mar 12, 2015Standard4 findings
  • Oct 24, 2013—4 findings
  • Aug 9, 2012—3 findings
  • Jul 21, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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