Deficiency Index

Canterbury Woods

Pacific Grove, California · CCN 055303

15 surveys since 2011. The first finding at harm level was recorded in 2017.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
72
Surveys
15
Harm or worse
1
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file11/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
24
Ownership
Non profit - Corporation
Chain
FRONT PORCH
County
Monterey
Medicare-certified since
1972

CMS ratings

Overall
5
Health inspection
5
Staffing
5
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 71 not-for-profit facilities with fewer than 66 beds in California.

Last survey on record

Feb 27, 2026

255 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day6.714.85
Registered-nurse hours per resident day1.46—
Annual nurse turnover19.2%28.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1765.4%E726.9%F27.7%
No harm, potential for minimalA—B—C—
CMS’s current file: 26 of the 72 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6232×

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • F6792×

    Provide activities to meet all resident's needs.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8472×

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

  • F8802×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at Canterbury Woods, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF801Jul 21, 2023

    Based on observations, interview and facility document review, the facility failed to ensure the director of dining services (DDS) comprehensively carried out the functions of the food and nutrition services when the DDS did not perform kitchen audits monthly as scheduled. This failure resulted lapses in the delivery of services associated with food safety and sanitation (cross-reference F812) which had the potential transmission of foodborne illness to 16 residents. Findings: During multiple observations at the facility's kitchen on ,d+[DATE] through [DATE], there were multiple issues identified with respect to the functions of food and nutrition services (cross-reference F812). 1. […]

  • No harm, potential for more than minimal, widespreadF812Jul 21, 2023

    Based on observation, interview, and facility document review, the facility failed to ensure food was stored, prepared, and served in accordance with professional standards for food safety when: 1. The condiments were opened but not labeled or dated, stored beyond used date, label about storage after opening was not followed and one condiment did not have the right cap to cover the bottle tightly; 2. The walk-in freezer's ceiling had ice buildup; 3. Dietary staff did not follow the proper use of hair restraints; 4. A water dispenser was not kept in a sanitary condition; 5. […]

  • No harm, potential for more than minimal, patternF812Feb 27, 2026

    Based on observation, interview, and record review, the facility failed to ensure food was stored and/or prepared under sanitary conditions when:A Kitchen Staff was not wearing hair restraint in the kitchen, andUnlabeled packs of bread were found in the food pantry.These failures had the potential to cause foodborne illnesses.Findings:1. During an initial kitchen tour observation and interview on 2/24/26 at 2:12 p.m. with the Executive Chef (EC), the EC verified a Dishwasher (DW) was walking around the kitchen without a hair restraint. The EC stated DW should have worn a hair net. Other staff present in the kitchen during the tour were all wearing a hairnet.A review of facility's policies and procedures (P&P) entitled Uniform Dress Code revised 1/2025, the P&P indicated. […]

  • No harm, potential for more than minimal, patternF760Sep 13, 2024

    Based on observation, interview and record review, the facility failed to ensure, one of eight sampled residents (Resident 66), was free of significant medication error, when the physician order for the Lasix (a diuretic, used to reduce fluid retention) medication, of Resident 66 was not followed. This failure had the potential to affect the health and general well-being of the resident. Findings: During an observation and interview with Resident 66 on 9/9/24 at 12:35 p.m., Resident 66 was in her bed with the head of her bed elevated at 90 degrees. Resident 66 was eating her lunch. She verbalized that her Lasix medication was wrongly given last week. The nurses gave it to her three times per day instead of three times per week. […]

  • No harm, potential for more than minimal, patternF813Sep 13, 2024

    Based on observation, interview and record review, the facility failed to ensure foods were stored in safe and sanitary manner when: 1. Resident foods and food brought by family or visitor stored in the refrigerator at the facility dining area, were readily accessible to all the residents and; 2. Expired food was kept in the cabinet at the facility dining area. These failures had the potential to access the expired food and the food brought by family or visitor in the refrigerator. Findings: 1. During an observation of the skilled nursing facility dining area on [DATE] at 3:27 p.m., there was a refrigerator for storage of resident foods. The refrigerator had the following unexpired food items: a. 41 small cups of juices; b. 8 cups of snack packs; c. 2 small cups of diced peaches; d. […]

Read 21 findings in full →The most serious and the most recent: 21 of 72 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 27, 2026Standard2 findings
  • Feb 12, 2026Complaint1 finding
  • Sep 13, 2024Standard11 findings
  • Jul 21, 2023Standard12 findings
  • Feb 11, 2020Standard3 findings
  • Mar 21, 2019Standard6 findings
  • May 30, 2018Standard4 findings
  • Aug 11, 2017Complaint1 finding · 1 harm
Show the 7 earlier surveys
  • May 18, 2016Standard5 findings
  • Jun 23, 2015Standard1 finding
  • Dec 16, 2014Complaint2 findings
  • May 15, 2014Standard6 findings
  • Apr 16, 2013—8 findings
  • May 17, 2012—6 findings
  • Jun 29, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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