Canterbury Center
Shepherdstown, West Virginia · CCN 515179
19 surveys since 2009, 5 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 178
- Surveys
- 19
- Harm or worse
- 5
- Immediate jeopardy
- 2
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 62
- Ownership
- For profit - Corporation
- Chain
- GENESIS HEALTHCARE
- County
- Jefferson
- Medicare-certified since
- 2002
CMS ratings
- Overall
- 3
- Health inspection
- 3
- Staffing
- 2
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 29 for-profit facilities with fewer than 66 beds in West Virginia.
Last survey on record
Jul 15, 2026
117 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.12 | 3.50 |
| Registered-nurse hours per resident day | 1.11 | — |
| Annual nurse turnover | 55.2% | 39.6% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K11.2% | L— |
| Actual harm | G11.2% | H— | I— |
| No harm, potential for more than minimal | D4957.6% | E2529.4% | F67.1% |
| No harm, potential for minimal | A— | B22.4% | C11.2% |
Most frequently cited here
In CMS’s current monthly file.
- F6845×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F6564×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6774×
Provide care and assistance to perform activities of daily living for any resident who is unable.
- F6894×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F7324×
Post nurse staffing information every day.
In the surveyor’s words
From the most serious findings on record at Canterbury Center, in the surveyor’s own words.
- Immediate jeopardy, patternF689Jul 14, 2022
45171 45173 Based on record review, staff interview and observation, the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible. The state agency determined these failures placed Resident #39's access to smoking supplies and other residents in an immediate jeopardy situation due to potential of serious injury and/or death as a result of burns or fire-related injuries. The state agency notified the Nursing Home Administrator of the immediate jeopardy at 2:59 PM on 07/13/22. The facility submitted a plan of correction (POC) at 4:48 PM. At 5:00 PM the POC was accepted by the state agency. […]
- Actual harm, isolatedF686Jul 14, 2022
Based on record review and staff interview, the facility failed to ensure two (2) of three (3) residents with a pressure ulcer received treatments per the there need and physician order. Resident #46 did not receive treatments and a wound culture as ordered by the physician. As a result, the wound worsened. The lack of treatment caused physical harm to Resident #46 whose death certificate stated the cause of death was a Stage IV Sacral Decubitis Ulcer. Resident identifiers: #46 and #33. Resident identifier: #33. Facility census: 60. Findings included: a) Resident #46 Resident #46 was admitted to the facility on [DATE]. The resident expired at the facility on [DATE]. […]
- No harm, potential for more than minimal, widespreadF606Apr 3, 2024
Based on record review and staff interview the facility failed to ensure all staff had thorough background checks. The state of [NAME] Virginia uses the [NAME] Virginia CARES (Clearance for Access: Registry & Employment Screening) system to determine eligibility to work in a nursing home. Nurse Aide (NA) #17 did not have WV CARES determination on file and had been working at the facility. This was true for one (1) out of five (5) staff reviewed for Nurse Aides reviewed. Staff Identifier: NA #17. Facility census: 58. a) Nurse Aide # 17 A review of the employee file for Nurse Aide (NA) #17 found they do not have a WV Cares eligibility letter on file. NA #17's hire date was 05/08/06. WV CARES became required for all new and current employees beginning in the year 2016. […]
- No harm, potential for more than minimal, widespreadF727Apr 3, 2024
Based on record review and staff interview, the facility failed to ensure a Registered Nurse was available 8 consecutive hours a day, 7 days a week. This had the potential to affect all residents at the facility. Facility census: 58. Findings included: a) Eight (8) consecutive hours of RN coverage. A review of the facility staff postings revealed that on 11/19/23 and 12/03/23 no Registered Nurse (RN) was scheduled to work on the above dates. A review of timecards for all staff working on 11/19/23 and 12/03/24 found no RN coverage. During an interview, on 04/03/24 at 8:05 AM, the Director of Nursing reviewed the timecards and stated they were very short staffed.
- No harm, potential for more than minimal, widespreadF732Apr 3, 2024
Based on observation and staff interview the facility failed to retain the original staff postings for a minimum of 18 months as required. This had the potential to affect all residents currently residing at the facility. Facility census 58. Findings include: a) Staff postings On 03/26/24 at 3:45 PM, the Director of Nursing (DON) was asked for the original Staff Posting Sheets for the first quarter of 2024. On 03/27/24 at 9:10 AM, the DON stated the facility is unable to provide the original Staff Posting Sheets because they cannot find them.
Read 25 findings in full →The most serious and the most recent: 25 of 178 on record.
Every survey on record
FindingsAt actual harm or above
- Jul 15, 2026Standard and complaint12 findings
- Mar 18, 2025Standard and complaint22 findings
- Apr 3, 2024Standard and complaint23 findings
- Sep 21, 2023Complaint1 finding
- Jul 11, 2023Infection control2 findings
- Jul 14, 2022Standard and complaint25 findings · 2 harm
- Mar 31, 2021Standard3 findings
- May 7, 2020Infection control1 finding
Show the 11 earlier surveys
- Nov 4, 2019Standard10 findings · 1 harm
- Aug 30, 2018Standard4 findings
- Jun 8, 2017Standard10 findings · 1 harm
- Mar 22, 2016Standard13 findings
- Feb 12, 2015Standard5 findings
- Jul 10, 2014Complaint4 findings
- Sep 13, 2013—17 findings
- Apr 19, 2012—12 findings
- Dec 3, 2009—2 findings
- Oct 8, 2009—9 findings
- May 21, 2009—3 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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