Candlewood Rehabilitation and Healthcare Center
New Milford, Connecticut · CCN 075416
19 surveys since 2011, 6 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 92
- Surveys
- 19
- Harm or worse
- 6
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 148
- Ownership
- For profit - Limited Liability company
- Chain
- Independent
- County
- Nw Hills
- Medicare-certified since
- 1998
CMS ratings
- Overall
- 3
- Health inspection
- 3
- Staffing
- 3
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 62 for-profit facilities with 128 or more beds in Connecticut.
Last survey on record
Apr 27, 2026
196 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.14 | 3.57 |
| Registered-nurse hours per resident day | 0.62 | — |
| Annual nurse turnover | 39.7% | 35.2% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $25,490 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J12.5% | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D3075.0% | E717.5% | F— |
| No harm, potential for minimal | A— | B25.0% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6953×
Provide safe and appropriate respiratory care for a resident when needed.
- F5802×
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F5842×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F6892×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F8802×
Provide and implement an infection prevention and control program.
In the surveyor’s words
From the most serious findings on record at Candlewood Rehabilitation and Healthcare Center, in the surveyor’s own words.
- Immediate jeopardy, isolatedF689Mar 31, 2026
Based on interviews, observations, clinical record review, and review of facility policy for the only sampled resident reviewed for respiratory care (Resident #76), the facility failed to ensure a safe environment related to a resident self-administering a petroleum-based jelly while receiving continuous oxygen, creating a fire risk relating to oxygen speeding up combustion in the presence of oil based materials. Additionally, the use of petroleum-based products while receiving oxygen creates a risk of medical danger for aspiration pneumonia due to the potential for small particles being inhaled into the lungs from the petroleum product which over time can accumulate in the lungs causing inflammation of the lung tissue, chronic coughing and irreversible lung scarring. […]
- No harm, potential for more than minimal, patternF572Mar 31, 2026
Based on review of facility documentation, resident council meeting minutes, facility policy, and interviews reviewed for Resident Council, the facility failed to ensure residents were informed of their rights, of all the rules and regulations governing resident conduct and responsibilities during his or her stay in the facility. The findings include: On 03/24/2026 at 1:32 PM, a Resident Council meeting was held with Residents #65, #75, #102, #103, #127, and #147 in attendance. The residents identified that facility staff had not reviewed or discussed Resident Rights with them. The residents further indicated they had not received education regarding facility rules or policies governing resident conduct and responsibilities. […]
- No harm, potential for more than minimal, patternF577Mar 31, 2026
Based on observations, facility documentation review, facility policy review, and interviews reviewed for Resident Council, the facility failed to ensure the most recent surveys of the facility conducted by Federal or State surveyors were posted in a place readily accessible to residents, family members, and legal representatives of residents and failed to post notice of the availability of such reports in areas of the facility that are prominent and accessible. The findings include: A Resident Council meeting was held on 3/24/26 at 1:32 PM with Residents #65, #75, #102, #103, #127, and #147 in attendance. […]
- No harm, potential for more than minimal, patternF812Mar 31, 2026
Based on a tour of the Dietary Department, observation, review of facility policy, and interview, the facility failed to ensure staff wore a beard guard (hair restraint) when assembling and serving food. The findings include:Observation of the meal service on 3/23/26 at 7:15 AM with the Dietary Director, identified:Dietary Aide #1 was observed at the steam table plating scrambled eggs, oatmeal, and toast onto residents' plates for meal delivery. Dietary Aide #1 had visible facial hair extending below the chin and was not wearing a beard restraint.Interview with the Dietary Director on 3/23/26 at 7:20 AM identified dietary staff are required to wear appropriate hair coverings, including beard restraints, when working in the kitchen and handling food. […]
- No harm, potential for more than minimal, patternF584Jun 7, 2024
Based on observations, facility documentation and facility policy and interviews, the facility failed to ensure the environment was maintained in a safe secured manner on a locked unit for residents with special needs. The findings include: An observation of the facility memory care unit with the Director of Nursing Services and Assistant Director of Nursing Services on 6/06/24 at 12:35 PM identified the following: 1. One door labeled identified as the 'Soiled Utility' was unable to be fully closed, latched, and locked. 2. One door labeled 'Supply Room' was unable to be fully closed, latched, and locked. 3. One door labeled 'Clean Utility' was unable to be fully closed, latched, and locked. 4. […]
Read 25 findings in full →The most serious and the most recent: 25 of 92 on record.
Every survey on record
FindingsAt actual harm or above
- Apr 27, 2026Complaint1 finding
- Mar 31, 2026Standard13 findings · 1 harm
- Mar 30, 2026Complaint1 finding
- Jun 7, 2024Standard14 findings
- Sep 25, 2023Complaint1 finding
- Apr 22, 2022Complaint2 findings
- Oct 20, 2021Standard and complaint10 findings
- Feb 8, 2021Infection control2 findings
Show the 11 earlier surveys
- May 23, 2019Standard3 findings
- Apr 9, 2018Standard2 findings · 1 harm
- Nov 15, 2017Complaint1 finding
- Apr 27, 2017Standard and complaint10 findings · 1 harm
- Mar 31, 2016Standard5 findings · 1 harm
- Feb 23, 2015Standard and complaint4 findings
- Mar 20, 2014Standard6 findings
- Apr 18, 2013—7 findings
- Oct 11, 2012—5 findings · 1 harm
- Mar 15, 2012—3 findings · 1 harm
- Feb 10, 2011—2 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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