Bergen New Bridge Medical Center

In the surveyor’s words

From the most serious findings on record at Bergen New Bridge Medical Center, in the surveyor’s own words.

• Actual harm, isolatedF684Apr 6, 2023

  C #NJ159085 C #NJ158716 Based on observation, interview, record review, and review of facility documentation, it was determined that the facility failed to follow the facility post fall procedure to ensure appropriate care was provided and there was no delay in treatment and ensure: a.) a supervisor was notified, b.) a physical assessment was completed and documented, c.) the physician was notified, and d.) the fall incident was documented in the medical record. This deficient practice occurred for 1 of 34 residents reviewed for quality of care (Resident #168) who had a history of falls, including a fall with a shoulder fracture on 11/30/21, and who sustained an unwitnessed fall when a noise was heard in Resident #168's room on 01/22/23 at 10:35 PM, and the Licensed Practical Nurse (LPN)… […]

• No harm, potential for more than minimal, widespreadF812Aug 7, 2026

  Based on observation, interview, and review of facility documentation, it was determined that the facility failed to handle potentially hazardous foods and maintain kitchen sanitation in a manner intended to prevent the spread of food borne illness and in accordance with professional standards for food service safety. This deficient practice could affect all residents. This deficient practice was evidenced by the following:On 8/3/26 at 5:46 PM, the surveyor conducted a kitchen tour with the Food Service Director (FSD) and observed the following concerns:1. […]

• No harm, potential for more than minimal, widespreadF812May 16, 2025

  Based on observation, interview, record review, and policy review, it was determined that the facility failed to; a) sanitize and air-dry steam table pans correctly to prevent microbial growth, b) follow labeling requirements on food products and use-by dates, and c) maintain food and supply storage. This deficient practice was evidenced by the following: On 5/8/25 at 9:45 AM, in the presence of the Operations Managers (OM #1 and # 2) and Executive Administrator (EA), the surveyor observed the following: 1. In the dishwashing area, the surveyor observed 42 steam table pans wet nested as they were stacked with pooling water between them. The surveyor interviewed the Food Service Worker (FSW), who stated, In the morning we stack the pans. […]

• No harm, potential for more than minimal, widespreadF919May 16, 2025

  Complaint NJ # 169798 Based on observation, interview, and review of pertinent facility documentation, it was determined that the facility failed to ensure that the devices used to identify call bell notifications were functioning properly. This deficient practice had the potential to affect all residents residing in Unit 8-7. This deficient practice was evidenced by the following: On 5/12/25 at 1:33 PM, the surveyor upon exit from the elevator, the surveyor observed unit 8-7's call light system machine in the nursing station had a red button on with no audible sounds. There were five staff in the nursing station including the Registered Nurse/Unit Manager (RN/UM). Afterward, the surveyor went to left wing side of Unit 8-7. […]

• No harm, potential for more than minimal, patternF583Aug 7, 2026

  Based on observation, interview, and review of other pertinent documents, it was determined that the facility failed to ensure 8 of 35 sampled residents (Residents #1, #5, #6, #7, #8, #262, #282, and #350) and 13 of 13 unsampled residents (Unsampled Residents #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14) medical information were maintained in a manner that residents' privacy were not visible to all other residents, visitors, and staff, for 2 of 4 nursing units (Building 11-6 and Building 6-3) observed in their survey results binders. […]