Deficiency Index

Baywood Court Health Center

Castro Valley, California · CCN 555855

23 surveys since 2011, 3 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
62
Surveys
23
Harm or worse
3
Immediate jeopardy
2
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file20/23

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
56
Ownership
Non profit - Corporation
Chain
Independent
County
Alameda
Medicare-certified since
2008

CMS ratings

Overall
5
Health inspection
5
Staffing
5
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=9, floor 20).

Last survey on record

Oct 11, 2024

759 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.884.85
Registered-nurse hours per resident day0.88—
Annual nurse turnover30.8%28.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD541.7%E758.3%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 12 of the 62 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7552×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at Baywood Court Health Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF755Oct 11, 2024

    Based on interview, observation, and record review, the facility failed to remove discontinued controlled substances from the Med-Cart for Resident 30. The failure to ensure the proper disposition of discontinued controlled substances had the potential for administration to the resident or drug diversion. Findings: During a concurrent observation and interview on 10/8/24 at 10:55 with LVN1 the Med Cart A had multiple controlled medication in the locked bin that had been discontinued for Resident 30. LVN1 stated they are unaware of how long the medication had been there. […]

  • No harm, potential for more than minimal, patternF761Oct 11, 2024

    During Observation, Interview and record review the facility failed to label multidose eye drops designed for multiple administrations for 4 out of 5 Residents. This failure had the potential for cross-contamination. Findings: During an observation on 10/8/24 at 10:55 a.m. with LVN 1, Med-Cart A contained 5 multidose eye drops for Resident 2, 7, 9, 20, and 23. (Artificial Tears, Liquid Gel Refresh, and Refresh Tears) with 4 of the 5 boxes labelled with room number only and not the Resident's name, for Residents 7, 9, 20, and 23. During an interview on 10/8/24 at 12:00 p.m. with Charge Nurse stated that multidose eye drops should have resident's full name on the box and not just the Resident's room number. Charge nurse stated this is done to prevent cross-contamination. […]

  • No harm, potential for more than minimal, patternF812Oct 11, 2024

    Based on observation, interview and record review, the facility failed to store ready to eat food under sanitary conditions to prevent contamination from dust. This improper food safety practice had the potential for food contamination resulting in food-borne illnesses. Findings: On 10/8/24 at 9:25 A.M. during an initial tour of the facility kitchen with the Executive Chef (EC), there were undated, open plastic bags of various breads: 6 pieces of english muffin, 5 slices of raisin bread, 3 pieces of bagel, 10 pieces of square bread, and 7 pieces of hamburger buns. These food items were exposed to dust and possible splash contamination as they were stored on a corner counter top with binders and small kitchen appliances. […]

  • No harm, potential for more than minimal, patternF755Mar 16, 2023

    Based on observation, interview, and record review, the facility failed to ensure medications were available and given according to the physician's order; and controlled substance (drugs with high potential for abuse or addiction) medications were fully accounted, when: 1. A prescription medication for itching was not available for a resident upon request. This resulted in the resident enduring the itching unnecessarily. 2. Morphine (a potent medication for pain) was administered not administered as prescribed for Resident 2. This resulted in a medication error. 3. […]

  • No harm, potential for more than minimal, patternF761Mar 16, 2023

    Based on observation, interview, and record review, the facility failed to ensure expired medications were removed, and medications were labeled and stored according to manufacturer's instructions, and medication refrigerator temperature log was complete, for one out of one medication room and two out of two medication carts, when: 1. Expired and discontinued controlled drugs were not removed from the medication carts. 2. Expired drugs were not removed from the medication room. 3. Expired drugs were not replaced or removed from the emergency Kit (eKit -a kit containing medications for emergency situations) in the medication refrigerator. 4. […]

Read 23 findings in full →The most serious and the most recent: 23 of 62 on record.

Every survey on record

FindingsAt actual harm or above

  • Oct 11, 2024Standard4 findings
  • Mar 16, 2023Standard5 findings
  • Jun 30, 2020Complaint2 findings
  • Oct 10, 2019Standard3 findings
  • Nov 21, 2018Standard5 findings
  • Dec 5, 2017Complaint1 finding
  • Oct 5, 2017Standard3 findings
  • Oct 20, 2016Standard3 findings
Show the 15 earlier surveys
  • May 11, 2016Complaint1 finding · 1 harm
  • Sep 17, 2015Standard3 findings
  • Jan 28, 2015Complaint1 finding
  • Oct 6, 2014Complaint1 finding
  • Sep 5, 2014Complaint2 findings
  • Jul 31, 2014Standard7 findings
  • May 8, 2014Complaint1 finding
  • Dec 11, 2013—1 finding
  • Oct 30, 2013Complaint2 findings · 1 harm
  • Sep 19, 2013—1 finding
  • Aug 20, 2013—1 finding · 1 harm
  • May 31, 2013—5 findings
  • Aug 22, 2012—1 finding
  • Mar 23, 2012—3 findings
  • Jan 14, 2011—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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