Deficiency Index

Avantara Palos Heights

Palos Heights, Illinois · CCN 145607

62 surveys since 2011, 20 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
161
Surveys
62
Harm or worse
20
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file50/62

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
184
Ownership
For profit - Limited Liability company
Chain
LEGACY HEALTHCARE
County
Cook
Medicare-certified since
1989

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 232 for-profit facilities with 128 or more beds in Illinois.

Last survey on record

Mar 15, 2026

239 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.693.12
Registered-nurse hours per resident day0.90—
Annual nurse turnover52.3%43.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$22,645 across 2 penalties
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG37.1%H—I—
No harm, potential for more than minimalD2764.3%E819.0%F37.1%
No harm, potential for minimalA—B—C12.4%
CMS’s current file: 42 of the 161 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6897×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6846×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6864×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6882×

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

In the surveyor’s words

From the most serious findings on record at Avantara Palos Heights, in the surveyor’s own words.

  • Actual harm, isolatedF689Jul 3, 2025

    Based on observation, interviews and record reviews, the facility failed to implement intervention related to use of bed alarm; and failed to follow manufacturer's recommendation for safety use of reclining chair in preventing fall for one (R1) of three residents reviewed for accidents. This deficiency resulted in R1 who is cognitively impaired fell out of bed and sustained a large bruise on the left side of neck and jaw. Findings include: R1 is a [AGE] year-old, male, originally admitted in the facility on 06/21/23 with diagnoses of Unspecified Dementia, Unspecified Severity, with Psychotic Disturbance; Psychotic Disorder with Delusions due to known Physiological Condition; and Delusional Disorders. […]

  • Actual harm, isolatedF689Oct 9, 2024

    Based on observations, interviews, and record reviews, the facility failed to prevent an accident by not ensuring R1 was adequately supervised based on his history of behaviors and accidents, mobility limitations, and health status which resulted in R1 self-transferring and sustaining multiple fractures. This failure applies to one (R1) of three residents reviewed for accidents/supervision. Findings include: R1 is an [AGE] year-old male with a diagnoses history of Parkinson's Disease, Dementia, Major Depressive Disorder, Muscle Wasting and Atrophy, Psychotic Disorder with Delusions, Diverticulitis, Cardiomegaly, Atherosclerotic Heart Disease, Encephalopathy, Malignant Neoplasm of Spinal Cord, and chronic kidney disease who was admitted to the facility 01/27/2020. […]

  • Actual harm, isolatedF689Jan 29, 2024

    Based on observation, interview and record review the facility failed to have effective interventions in place to monitor/supervisor a resident identified to be high risk for falls. This affected one of four residents (R1) reviewed for fall prevention. This failure resulted in R1 falling from wheelchair on 12/31/23 while in dining/group room, R1 complained of right-hand pain. On 1/2/24 R1 Xray showed 5th metacarpal fracture with mild displacement, R1 sent to hospital for evaluation and treatment. […]

  • Actual harm, isolatedF686Mar 2, 2023

    Based on observation, interviews, and record reviews, the facility failed to conduct a thorough wound assessment, obtain wound treatment orders from physician, implement interventions and ensure proper functioning of low air loss mattress in preventing the development and deterioration of pressure ulcer for two (R13 and R273) of eight residents reviewed for pressure ulcers. This failure resulted in R13's intact skin to develop a facility acquired stage 2 pressure ulcer on the sacral area which deteriorated to unstageable pressure ulcer; and R273's intact skin to develop a facility acquired stage 3 pressure ulcer on the sacrum. […]

  • Actual harm, isolatedF689Mar 2, 2023

    Based on interview and record review, the facility failed to have effective interventions in place to adequately supervise a resident with a diagnosis of dementia and a history of wandering and falls. This failure resulted in one resident (R98) having a fall that resulted in (R98) sustaining a subdural hemorrhage. The facility also failed to transfer a resident in a safe manner, consistent with the assessed needs of the resident. This failure applied to one (R59) of one resident and resulted in (R59) sustaining a fracture to the left clavicle after being transferred to bed. […]

Read 39 findings in full →The most serious and the most recent: 39 of 161 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 15, 2026Complaint2 findings
  • Jan 9, 2026Complaint1 finding
  • Sep 18, 2025Standard14 findings
  • Jul 3, 2025Complaint2 findings · 1 harm
  • Nov 1, 2024Standard and complaint6 findings
  • Oct 9, 2024Complaint2 findings · 1 harm
  • Sep 13, 2024Complaint3 findings
  • Aug 8, 2024Complaint1 finding
Show the 54 earlier surveys
  • Jun 25, 2024Complaint2 findings
  • Jan 29, 2024Complaint1 finding · 1 harm
  • Dec 29, 2023Standard6 findings
  • Sep 1, 2023Complaint2 findings
  • Jun 22, 2023Complaint1 finding
  • Mar 2, 2023Standard6 findings · 2 harm
  • Feb 15, 2023Complaint2 findings
  • Jan 27, 2023Complaint4 findings
  • Sep 1, 2022Complaint1 finding
  • Jul 7, 2022Complaint1 finding
  • Feb 19, 2022Complaint2 findings · 1 harm
  • Jan 13, 2022Standard and complaint7 findings
  • Nov 10, 2021Complaint1 finding
  • Jul 31, 2021Complaint1 finding
  • Jul 9, 2021Complaint3 findings
  • May 7, 2021Complaint1 finding · 1 harm
  • Feb 18, 2021Complaint1 finding
  • Jan 21, 2021Complaint3 findings · 1 harm
  • Nov 10, 2020Complaint3 findings · 2 harm
  • Nov 5, 2020Infection control1 finding
  • May 19, 2020Infection control1 finding · 1 harm
  • Mar 5, 2020Complaint4 findings
  • Feb 7, 2020Complaint2 findings · 2 harm
  • Jan 3, 2020Complaint3 findings
  • Dec 11, 2019Complaint2 findings
  • Nov 7, 2019Standard3 findings
  • Sep 9, 2019Complaint2 findings
  • Oct 25, 2018Standard7 findings
  • Jul 25, 2018Complaint4 findings · 2 harm
  • Mar 13, 2018Complaint3 findings · 1 harm
  • Jan 19, 2018Complaint1 finding
  • Dec 7, 2017Standard1 finding
  • Nov 16, 2017Complaint1 finding
  • Jun 14, 2017Complaint4 findings · 1 harm
  • Mar 16, 2017Complaint2 findings
  • Dec 2, 2016Standard5 findings
  • Nov 18, 2016Complaint2 findings
  • Sep 20, 2016Complaint1 finding
  • Nov 17, 2015Complaint1 finding · 1 harm
  • Nov 10, 2015Complaint1 finding
  • Oct 9, 2015Standard5 findings
  • Sep 16, 2015Complaint2 findings
  • Jul 7, 2015Complaint2 findings
  • Apr 16, 2015Complaint1 finding · 1 harm
  • Jan 7, 2015Complaint1 finding
  • Nov 7, 2014Standard3 findings
  • Apr 9, 2014Complaint1 finding
  • Dec 5, 2013—2 findings
  • Jun 19, 2013—1 finding · 1 harm
  • May 14, 2013—1 finding
  • Jan 11, 2013—1 finding
  • Oct 12, 2012—4 findings
  • Dec 30, 2011—5 findings
  • Jan 14, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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