Deficiency Index

Astoria Health and Rehabilitation Center

Winter Haven, Florida · CCN 106086

26 surveys since 2011, 2 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
108
Surveys
26
Harm or worse
2
Immediate jeopardy
0
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file23/26

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
132
Ownership
For profit - Corporation
Chain
TLC MANAGEMENT
County
Polk
Medicare-certified since
2010

CMS ratings

Overall
3
Health inspection
2
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 150 for-profit facilities with 128 or more beds in Florida.

Last survey on record

Mar 26, 2024

958 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.203.63
Registered-nurse hours per resident day0.57—
Annual nurse turnover40.6%41.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1869.2%E519.2%F311.5%
No harm, potential for minimalA—B—C—
CMS’s current file: 26 of the 108 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7592×

    Ensure medication error rates are not 5 percent or greater.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6221×

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

In the surveyor’s words

From the most serious findings on record at Astoria Health and Rehabilitation Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF623Feb 4, 2022

    Based on interviews and record reviews, the facility failed to provide written notification of Transfer/Discharge to Resident Representatives and failed to notify the Office of the State Long-Term Care Ombudsman of a resident transfer for four (Resident #420, Resident #81, Resident #66, and Resident #114) of five residents sampled for hospitalization s. Findings included: 1. A review of Resident #66's Medical Record revealed that Resident #66 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A review of Resident #66's Progress Notes, dated 10/19/2021 at 04:54 PM, revealed that Resident #66 was sent to the hospital on 10/19/2021 due to a possible stroke. […]

  • No harm, potential for more than minimal, widespreadF625Feb 4, 2022

    Based on record reviews, interviews, and review of facility policy, the facility failed to provide written notification of the Bed Hold Policy to Resident Representatives for four (Resident #420, Resident #81, Resident #66, and Resident #114) of five residents sampled for hospitalization s. Findings included: 1. A review of Resident #66's Medical Record revealed that Resident #66 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A review of Resident #66's Progress Notes, dated 10/19/2021 at 04:54 PM, revealed that Resident #66 was sent to the hospital on 10/19/2021 due to a possible stroke. […]

  • No harm, potential for more than minimal, widespreadF812Feb 4, 2022

    Based on observations, record review, and interview, the facility failed to store food in accordance with professional standards for food service safety related to ensuring foods in the walk-in cooler and dry storage room were labeled, dated, and discarded by the use by date. Findings included: On [DATE] at 10:40 a.m., an initial tour of the kitchen was conducted with the Certified Dietary Manager (CDM) and the Registered Dietitian (RD). The following was observed in the walk-in cooler: an opened bag of shredded cheese undated; a carton of milk with a use by date of [DATE]; two red and white containers of specialty salads with carrot raisin written on the container with a use by date of [DATE]; two red and white containers of specialty salads with carrot raisin written on the container… […]

  • No harm, potential for more than minimal, patternF644Mar 26, 2024

    Based on interview and record review, the facility failed to revise the Level I Pre-Admission Screening and Resident Review (PASARR) with a newly identified diagnosis and failed to resubmit for a PASARR Level II review for four residents (#54, #20, #70, and #61) of 37 residents reviewed. Findings included: 1. Review of the Admission Record revealed Resident #54 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses to include unspecified dementia, cognitive communication deficit, and unspecified psychosis not due to a substance or known physiological condition. On 1/29/24 the diagnosis of adjustment disorder with mixed anxiety and depressed mood was added. […]

  • No harm, potential for more than minimal, patternF656Mar 26, 2024

    Based on observations, interviews and record review the facility failed to develop comprehensive care plans for three residents (#71, #75 and #77) related to advanced directives out of forty four residents sampled, and one resident (#59) related to identifying the target behaviors exhibited out of five residents sampled for unnecessary medications. Findings included: 1. Review of Resident #71's Admission Record revealed an admitted [DATE] and that she was a hospice patient. Resident #71's medical diagnoses included encephalopathy, multiple myeloma in remission, and anxiety disorder. […]

Read 22 findings in full →The most serious and the most recent: 22 of 108 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 26, 2024Standard10 findings
  • Jan 6, 2023Complaint2 findings
  • Feb 4, 2022Standard and complaint9 findings
  • Oct 30, 2020Standard10 findings
  • Mar 3, 2020Complaint3 findings
  • Jul 30, 2019Complaint1 finding
  • Jan 17, 2019Standard5 findings
  • Nov 9, 2017Standard2 findings
Show the 18 earlier surveys
  • Oct 14, 2016Standard and complaint6 findings
  • Apr 11, 2016Complaint4 findings
  • Jul 2, 2015Standard3 findings
  • Sep 10, 2014Complaint1 finding
  • Apr 11, 2014Standard7 findings
  • Jun 10, 2013—1 finding
  • Apr 28, 2013—2 findings
  • Feb 1, 2013—6 findings
  • Oct 16, 2012—2 findings
  • Oct 1, 2012—2 findings
  • Sep 6, 2012—1 finding
  • Apr 9, 2012—2 findings
  • Feb 13, 2012—3 findings · 2 harm
  • Jan 20, 2012—13 findings
  • Sep 9, 2011—2 findings
  • Jul 30, 2011—1 finding
  • May 5, 2011—3 findings
  • Apr 14, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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