Deficiency Index

Arbor View Nursing & Rehabilitation

Kerrville, Texas · CCN 455724

56 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
284
Surveys
56
Harm or worse
26
Immediate jeopardy
21
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy21

Findings at the most serious level CMS records. 1 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file41/56

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
179
Ownership
For profit - Limited Liability company
Chain
Independent
County
Kerr · rural
Medicare-certified since
1987

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 209 for-profit facilities with 128 or more beds in Texas.

Last survey on record

Jul 29, 2026

103 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.393.26
Registered-nurse hours per resident day0.35—
Annual nurse turnover81.5%55.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$154,617 across 5 penalties
Payment denials
1
Special focus
SFF Candidate
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ11.2%K44.9%L—
Actual harmG11.2%H—I—
No harm, potential for more than minimalD4150.0%E2732.9%F67.3%
No harm, potential for minimalA—B—C22.4%
CMS’s current file: 82 of the 284 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6897×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8425×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F6094×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F8124×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at Arbor View Nursing & Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, patternF600Jul 31, 2025

    Based on observation, interview, and record review, the facility failed to ensure a resident's right to be free from abuse, neglect, misappropriation of resident property and exploitation for 7 of 7 residents (Residents #65, #19, #20, #44, #54, #23, and Unknown) reviewed for abuse. The facility failed to ensure Resident #65 was not injured after entering Resident #19's room on 6/23/2025, when Resident #19 had known aggressive behaviors related to other residents entering his room. The facility failed to ensure Resident #20 was protected from abuse after entering Resident #19's room on 7/5/2025. The facility failed to ensure Resident #44 was not injured after entering Resident #19's room on 7/5/2025. An IJ was identified on 7/24/2025 related to Resident #19 (items 1-3). […]

  • Immediate jeopardy, patternF689Jul 31, 2025

    Based on observation, interview, and record review, the facility failed to ensure each resident receives adequate supervision and assistance devices to prevent accidents for 2 of 3 residents (Residents #19 and #44) investigated for accidents. The facility failed to ensure Resident #19 received adequate supervision to prevent physical aggression towards other residents. The facility failed to ensure Resident #44's received adequate supervision to prevent falls with interventions to prevent further injury when the resident had falls at the facility on 05/12/2025, 05/19/2025, 05/23/2025, and on 07/23/2025 and unwitnessed injuries on 05/01/2025 and 07/05/2025. The falls on 05/12/2025 and 07/23/2025 both resulted in hip fractures. An Immediate Jeopardy was identified on 07/29/2025. […]

  • Immediate jeopardy, patternF812Jun 14, 2024

    Based on observations, interviews, and record reviews, the facility failed to store and prepare food in accordance with professional standards for food service safety for 1 of 1 kitchen. Ground beef at 71 degrees F (danger zone temperature) and frozen shelled eggs were being used to prepare meatloaf for the lunch meal on 6/11/24. The ground beef and shelled eggs were not thawed correctly. An IJ was identified on 06/11/24. The IJ template was provided to the facility on [DATE] at 5:15 PM. While the IJ was removed on 06/12/24, the facility remained out of compliance at a scope of pattern and a severity level of no actual harm that is not immediate jeopardy because the facility needed to install new refrigerators, safely store foods, and establish temperature logs for the refrigerators. […]

  • Immediate jeopardy, patternF584Jan 22, 2024

    Based on observation, interview and record review the facility failed to provide comfortable and safe temperature levels maintained within a range of 71 to 81 degrees Fahrenheit for 7 of 7 residents (Resident #s 1, 2, 3, 5 on Hall 100 Male Secured Unit) and (Resident #s 4, 6, 7 - Hall 200) reviewed for environment. The facility presented with 2 non-functioning Heating Ventilation and Air Conditioning [HVAC] systems, which resulted in cold resident room interior temperatures (low 50s - 60s Fahrenheit) for residents living in 100 Hall (Male Secured Unit) and 200 Hall. Facility leadership was aware the HVAC systems were not adequately functioning since October 2023. An Immediate Jeopardy (IJ) situation was identified on 01/17/24. […]

  • Immediate jeopardy, patternF600Dec 21, 2023

    Based on observation, interview, and record review, the facility failed to ensure that each resident had the right to be free from abuse for 1 of 3 (Resident #3) residents reviewed for abuse. The facility failed to protect Resident #3 from verbal abuse by an unknown staff member. The facility failed to protect Resident #3 from verbal abuse by LVN J. These failures resulted in an identification of an Immediate Jeopardy (IJ) on 12/19/2023 at 11:03 a.m. While the IJ was removed on 12/21/2023, the facility remained out of compliance at no actual harm that is not immediate with a scope identified as pattern due to the facility's need to complete in-service training and evaluate the effectiveness of the corrective systems. […]

Read 45 findings in full →The most serious and the most recent: 45 of 284 on record.

Every survey on record

FindingsAt actual harm or above

  • Sep 4, 2026Standard11 findings
  • Jul 29, 2026Complaint1 finding
  • Jul 3, 2026Complaint4 findings
  • Jun 18, 2026Complaint1 finding
  • Sep 7, 2025Complaint3 findings · 1 harm
  • Jul 31, 2025Standard and complaint20 findings · 2 harm
  • Jun 12, 2025Complaint6 findings
  • Feb 28, 2025Complaint1 finding
Show the 48 earlier surveys
  • Oct 12, 2024Complaint2 findings
  • Jun 14, 2024Standard6 findings · 1 harm
  • May 7, 2024Complaint1 finding · 1 harm
  • Mar 14, 2024Complaint3 findings
  • Mar 7, 2024Complaint1 finding
  • Jan 22, 2024Complaint3 findings · 1 harm
  • Dec 21, 2023Complaint8 findings · 3 harm
  • May 18, 2023Complaint1 finding
  • Apr 27, 2023Standard17 findings
  • Mar 19, 2023Complaint2 findings · 1 harm
  • Nov 19, 2022Complaint1 finding
  • Sep 2, 2022Complaint5 findings · 2 harm
  • Jul 8, 2022Complaint1 finding
  • Jun 17, 2022Complaint4 findings · 1 harm
  • Feb 10, 2022Standard12 findings
  • Nov 26, 2021Complaint1 finding
  • Oct 5, 2021Complaint1 finding
  • Aug 16, 2021Complaint2 findings · 1 harm
  • Jul 9, 2021Complaint4 findings
  • Mar 12, 2021Complaint3 findings
  • Oct 31, 2020Standard17 findings
  • Oct 23, 2020Infection control1 finding
  • Oct 16, 2020Infection control5 findings
  • Oct 9, 2020Infection control5 findings · 2 harm
  • Aug 26, 2020Complaint1 finding
  • Jun 19, 2020Complaint2 findings
  • May 1, 2020Complaint2 findings
  • Feb 6, 2020Complaint1 finding
  • Oct 24, 2019Complaint3 findings
  • Jun 26, 2019Complaint1 finding
  • May 8, 2019Standard17 findings
  • Apr 26, 2019Complaint2 findings · 2 harm
  • Nov 12, 2018Complaint2 findings
  • May 3, 2018Standard16 findings
  • Mar 30, 2017Standard7 findings
  • Dec 16, 2016Complaint3 findings
  • Sep 23, 2016Complaint1 finding
  • May 31, 2016Complaint1 finding
  • May 18, 2016Complaint20 findings · 8 harm
  • Feb 26, 2016Standard4 findings
  • Jan 14, 2016Complaint3 findings
  • Oct 1, 2015Complaint2 findings
  • Aug 11, 2015Complaint1 finding
  • Mar 28, 2015Complaint3 findings
  • Jan 16, 2015Standard and complaint16 findings
  • Nov 7, 2013—4 findings
  • Nov 28, 2012—11 findings
  • Oct 14, 2011—8 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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