Arbor Hills Care & Rehab Center
Ferguson, Missouri · CCN 265883
20 surveys since 2022, 10 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 92
- Surveys
- 20
- Harm or worse
- 10
- Immediate jeopardy
- 3
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 150
- Ownership
- For profit - Limited Liability company
- Chain
- MGM HEALTHCARE
- County
- St. Louis
- Medicare-certified since
- 2022
- Ownership changed
- In the last 12 months
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 1
- Quality measures
- 2
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 75 for-profit facilities with 128 or more beds in Missouri.
Last survey on record
Feb 20, 2026
262 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.37 | 3.15 |
| Registered-nurse hours per resident day | 0.31 | — |
| Annual nurse turnover | 79.8% | 58.6% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $282,840 across 2 penalties
- Payment denials
- 2
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J11.5% | K— | L— |
| Actual harm | G69.2% | H— | I— |
| No harm, potential for more than minimal | D3350.8% | E1929.2% | F69.2% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6864×
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F7604×
Ensure that residents are free from significant medication errors.
- F5503×
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F6073×
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F6103×
Respond appropriately to all alleged violations.
In the surveyor’s words
From the most serious findings on record at Arbor Hills Care & Rehab Center, in the surveyor’s own words.
- Immediate jeopardy, isolatedF678Jun 17, 2024
Based on observation, interview and record review, the facility failed to provide timely basic life support, including cardiopulmonary resuscitation (CPR, a lifesaving technique that's used in emergencies in which someone's breathing or heartbeat has stopped) for one of four sampled residents, who was found by staff without a pulse (Resident #1). The resident expired. The facility also failed to have a code status for one resident (Resident #2), failed to have adequate supplies on the crash cart to allow staff to respond appropriately to an emergency situation, and failed to have a CPR certified staff member on each shift. The census was 82. The Administrator was notified on [DATE] at 3:02 P.M. of an Immediate Jeopardy (IJ) which began on [DATE]. […]
- Immediate jeopardy, isolatedF686Jul 22, 2022
Based on observation, interview and record review, the facility failed to identify a Stage IV pressure ulcer (PU, Full thickness tissue loss with exposed bone, tendon or muscle. Slough or eschar (dead or devitalized tissue that is hard or soft in texture; usually black, brown, or tan in color) may be present on some parts of the wound bed. Often includes undermining and tunneling) by not completing skin or wound assessments for one resident (Resident #1) and failed to treat and follow infection control measures per professional standards of care for one resident's wound (Resident #2) out of three sampled residents. The census was 43. The administrator was notified on 7/7/22 at 12:48 P.M., of an immediate jeopardy (IJ) which began on 6/18/22. The IJ was removed on 7/7/22. […]
- Immediate jeopardy, isolatedF689Jul 22, 2022
Based on observation, interview and record review, the facility failed to provide protective oversight which prevented or minimized the risk of elopement (leaving the premises or a safe area without authorization and/or any necessary supervision to do so) for one of ten sampled residents (Resident #5) with a history of elopement. The cognitively impaired resident eloped from the facility twice, unbeknownst to staff. The facility did not implement interventions to address the resident's wandering and elopements. The census was 43. The administrator was notified on 7/21/22 at 1:15 P.M. of an immediate jeopardy (IJ) which began on 5/14/22. The IJ was removed on 7/21/22. […]
- Actual harm, isolatedF600Jan 28, 2025
Based on observation, interview and record review, the facility failed to ensure two out of 17 sampled residents were free from abuse. Certified Nurse Aide (CNA) N yelled at Resident #6 in the dining room and pulled on the resident's arm- telling the resident he/she needed to leave and eat in their room, causing the resident to cry and be afraid. CNA G scolded Resident #7 when he/she yelled for assistance with continence care, due to not having a call light within reach. CNA G told the resident it was the last time he/she was going to care for the resident in bed, causing him/her to feel hurt and disrespected. During a later event, CNA G spoke disrespectfully towards the resident while walking past them. The census was 86. […]
- Actual harm, isolatedF686Jan 28, 2025
Based on observation, interview and record review, the facility failed to notify the Primary Care Physician and obtain orders for pressure ulcers (ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction) when they were first identified for two residents (Resident #2 and #5) out of three sampled residents. The facility also failed to administer treatments as ordered and failed to have consistent documentation of the wounds. […]
Read 26 findings in full →The most serious and the most recent: 26 of 92 on record.
Every survey on record
FindingsAt actual harm or above
- Feb 20, 2026Standard and complaint13 findings
- Sep 16, 2025Complaint2 findings
- Apr 28, 2025Complaint1 finding
- Apr 3, 2025Complaint1 finding
- Mar 12, 2025Complaint4 findings · 1 harm
- Jan 28, 2025Complaint8 findings · 3 harm
- Nov 15, 2024Complaint2 findings
- Sep 19, 2024Complaint6 findings
Show the 12 earlier surveys
- Jun 17, 2024Complaint1 finding · 1 harm
- May 17, 2024Standard25 findings · 2 harm
- Feb 23, 2024Complaint1 finding
- Jan 10, 2024Complaint1 finding
- Oct 20, 2023Complaint2 findings
- Apr 12, 2023Complaint4 findings
- Feb 10, 2023Complaint2 findings
- Nov 3, 2022Complaint1 finding
- Oct 20, 2022Complaint5 findings
- Sep 2, 2022Complaint9 findings · 1 harm
- Jul 22, 2022Complaint3 findings · 2 harm
- Apr 18, 2022Infection control1 finding
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Alpine Breeze Health and WellnessRaytown4 harm findings
- Big Bend Woods Healthcare CenterValley Park10 harm findings
- Golden Years Center for Rehab and HealthcareHarrisonville4 harm findings
- Spring Valley Health & Rehabilitation CenterSpringfield8 harm findings
- Fountain Care at Sunset HillsSaint Louis11 harm findings
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