Deficiency Index

Accel at Willow Bend

Plano, Texas · CCN 676349

29 surveys since 2013. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
97
Surveys
29
Harm or worse
11
Immediate jeopardy
4
The record, 2013–2026
’13’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file17/29

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
110
Ownership
For profit - Corporation
Chain
STONEGATE SENIOR LIVING
County
Collin
Medicare-certified since
2013

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 377 for-profit facilities of 100–127 beds in Texas.

Last survey on record

Jun 12, 2026

150 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.623.25
Registered-nurse hours per resident day0.35—
Annual nurse turnover74.4%54.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K23.8%L—
Actual harmG—H35.8%I—
No harm, potential for more than minimalD2650.0%E2038.5%F11.9%
No harm, potential for minimalA—B—C—
CMS’s current file: 52 of the 97 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8807×

    Provide and implement an infection prevention and control program.

  • F6775×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6953×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F7553×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

In the surveyor’s words

From the most serious findings on record at Accel at Willow Bend, in the surveyor’s own words.

  • Immediate jeopardy, patternF692May 20, 2023

    48560 Based on observation, interview, and record review the facility failed to ensure that residents maintained acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrates that this is not possible or resident preferences indicate otherwise when the facility failed to implement significant weight loss interventions for two (Residents #58 and #28) of seven residents reviewed for significant weight loss, in that: 1. […]

  • Immediate jeopardy, patternF693May 20, 2023

    48560 Based on observation, interview, and record review the facility failed to ensure enteral feeding physician orders were followed for one (Resident #58) of the four residents reviewed for enteral tube feeding, in that: 1. Dietitian failed to communicate and follow-up on Resident #58's significant weight loss of 18 pounds from 01/31/23 to 05/10/23 to the facility and verify adequate nutrition was provided via enteral tube feeding or PEG tube (surgical placement of feeding tube in the stomach to provide nutrition, hydration and/or medicines) for Resident #58. Dietitian also failed to implement resident centered enteral tube feeding nutrition plan for Resident #58. 2. […]

  • Actual harm, patternF600Jan 9, 2024

    Based on interviews and record review, the facility failed to protect the resident's right to be free from abuse for one (Resident #1) of 10 residents reviewed for abuse. CNA A, who was assigned to Resident #1 for the night shift from 12/31/23 to 1/1/24 failed to provide care or check on Resident #1 during the entire shift from 10:00 PM 12/31/2023 - 6 AM 1/1/2024 and CNA B who failed to provide care on her shift from 6 AM 1/1/2024 to 10:22 AM 1/1/24. As a result, Resident #1 was not provided incontinent care or repositioned for over 13 hours on 12/31/23 9:05 PM to 01/01/24 at 10:22 AM. […]

  • Actual harm, patternF607Jan 9, 2024

    Based on interview and record review, the facility failed to implement written policies and procedures to prevent abuse to ensure residents were free from abuse for one (Resident #1) of 10 residents reviewed for abuse. 1) The facility deprived goods abuse for Resident #1. 2) CNA B, LVN C, LVN D, and Staffing Coordinator reported an allegation of abuse and neglect on 01/01/24 to the Administrator, who is the Abuse Coordinator immediately when they found Resident #1 soaked in urine and bowel movement. These failures could affect the residents by placing them at risk for a delay in intervention and Providing ADL care including incontinent care and life-saving treatments that could lead to psychosocial harm. […]

  • Actual harm, patternF677Jan 9, 2024

    Based on observation, interview, and record review the facility failed to provide the necessary services for residents who are unable to carry out activities of daily living to maintain good grooming and personal hygiene for one (Resident #1) of 10 residents reviewed for ADLs. The facility failed to provide incontinent care to Resident #1 for 13 hours on 12/31/23 9:05 pm to 01/01/24 at 10:22 AM. CNA A was assigned to Resident #1 and failed to provide care to Resident #1 on night shift. Resident #1 was not provided incontinent care for over 13 hours (including 8 hours of night shift of 12/31/23 and part of 1/1/24 day shift) on 12/31/23 9:05 pm to 01/01/24 at 10:22 AM. […]

Read 31 findings in full →The most serious and the most recent: 31 of 97 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 12, 2026Complaint3 findings
  • May 28, 2026Complaint2 findings
  • May 18, 2026Complaint3 findings
  • Feb 3, 2026Complaint1 finding
  • Jan 7, 2026Complaint2 findings
  • Aug 21, 2025Standard and complaint15 findings
  • Mar 13, 2025Complaint1 finding
  • Jul 24, 2024Standard and complaint8 findings
Show the 21 earlier surveys
  • Jan 9, 2024Complaint5 findings · 3 harm
  • Dec 28, 2023Complaint1 finding
  • Dec 5, 2023Complaint2 findings
  • May 20, 2023Standard9 findings · 2 harm
  • May 15, 2023Complaint1 finding
  • Mar 24, 2022Standard and complaint6 findings · 1 harm
  • Dec 18, 2021Infection control1 finding
  • Nov 8, 2021Infection control1 finding
  • Aug 17, 2021Complaint1 finding
  • May 13, 2021Standard3 findings
  • Feb 1, 2021Complaint1 finding
  • Aug 7, 2020Complaint4 findings · 2 harm
  • Feb 21, 2020Complaint1 finding · 1 harm
  • Dec 7, 2018Standard and complaint9 findings · 2 harm
  • Dec 22, 2017Standard8 findings
  • Dec 1, 2017Complaint1 finding
  • Nov 14, 2016Complaint1 finding
  • Jun 27, 2016Complaint3 findings
  • Apr 14, 2016Complaint1 finding
  • Dec 10, 2015Standard1 finding
  • Dec 13, 2013Standard2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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