Based on observation, interview, and record review, the facility failed to ensure the contracted providers providing dental services and biomedical equipment maintenance in the Skilled Nursing Facility (SNF) conformed and implemented signed agreements that meet professional standards in providing services by failing to: 1. Ensure that the dental autoclave machine used to sterilize dental instruments was properly maintained. 2. Ensure to submit a complete report to the Contract Manager of the services provided, including necessary repairs. 3. Ensure that contractor made every attempt to complete repairs the same working day. 4. Ensure that contractor responded to requests for emergency repair within eight (8) hours of telephone notification by the Contract Manager. 5. …
F500
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
The harm level
How severely F500 is cited
0.0% of citations found actual harm or worse (level G and above).
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1100.0% | E— | F— |
| No harm, potential for minimal | A— | B— | C— |
In the surveyor’s words
What an F500 citation says
One finding from each severity level, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
CI MS # Based on staff interview, record review and policy review, the facility failed to have effective communication and documentation from the Hospice Agency to ensure continuity of care for the services that were provided to one (1) of one (1) resident (Resident #4) reviewed for Hospice services. Findings include: Resident #4 Review of the Hospice Intake form for Resident #4, dated 4/23/13 revealed that Resident #4 was admitted for Hospice Care in the facility requiring Level 3/highest care which indicated that patient care should not be interrupted. The frequency of nurse visits was documented at 2 x weekly and prn. The skin section revealed that Resident #4 had a Stage II pressure ulcer to the left buttock and venous ulcers x 2 to the left heel. …
Legacy Manor Nursing and Rehabilitation Center · Mississippi
Based on observation, interview and record review, the facility failed to ensure a resident was administered the right dose of [MEDICATION NAME] at the [MEDICAL TREATMENT] center by not communicating with the [MEDICAL TREATMENT] center for one of 17 sampled residents (Resident 11). This deficient practice had the potential to result in omission of medication, and incorrect dose of medication for Resident 11. Findings: a. 1. On November 18, 2017, at 5:10 p.m., Resident 11 was observed lying in a bed and had an arteriovenous shunt (AV shunt-the passage of blood directly from arteries to veins, without going through the capillary network) on the left upper arm. …
Based on record review and interview during the Extended Survey, the facility failed to have secured agreements without outside resources for all needed areas. The findings included: Record review during the Extended Survey revealed that at the time of the survey, there were Seven different [MEDICAL TREATMENT] Centers providing services to current residents. During an interview with the Administrator on 9/15/17 at 4:53 PM, he/she provided signed contracts for three local [MEDICAL TREATMENT] Centers; however, he/she could not provide signed contract agreements for six of the seven [MEDICAL TREATMENT] Centers which were providing services to current residents.
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